HERE TO HELP
Find help with your account, photo storage and subscriptions.
Send a suggestion or report a problem from the app. Include the screen, what happened and the steps that led to it.
App Settings โ Feature suggestions and bug reports
Never include passwords, verification codes or payment details in a report or screenshot.
Start in the app โRead service updates and important notices in the app.
App Settings โ Announcements
Return to your requests in the app to check their status and any replies.
Additional capacity belongs to the purchasing account and is shared across the circles it owns. It does not increase storage for circles owned by someone else.
Yes. Finish registration in the app, then sign in here with your registered email to view your storage. Photos and circles are managed in the app.
The circle owner chooses Original storage or Space saving. Space saving keeps previews and thumbnails without storing the original. Changes apply to new uploads, not existing photos.
Signed-in users can browse photos and read stories and comments. Downloads, external sharing and capture locations depend on the permissions and visibility settings. An owner can turn off join requests while still allowing participation by invitation.
When a subscription expires, its additional capacity is removed. New uploads are restricted while over the limit. Follow the latest notices in the app for grace periods and photo retention before any storage cleanup.
Open Storage subscription โ Choose photos to keep in the app. Select photos within your current allowance and check the cleanup notice. You can review photos across the circles you own.
Manage renewals and cancellation in the store where you subscribed, such as the App Store or Google Play. The website shows your current storage and subscriptions; web purchases are still being prepared.
Circle.Us